Sprint certified pre-owned devices now available in Telesales

This went out earlier today:

Beginning 5/13/12, customers can purchase Sprint certified pre-owned devices through Telesales.

• A Sprint certified, pre-owned device is a great option for getting all the bells and whistles at a fraction of the cost.
• Quality -
  • Every certified pre-owned device is thoroughly inspected, tested and, if necessary, re-manufactured according to the original equipment manufacturer new unit specifications.
  • Certified pre-owned devices go through a 30-point quality checklist and are inspected for cosmetic defects so they will look just like new.
• No worries - Each device is backed by our 14-day satisfaction guarantee, so it‘s worry free.

• Our certified pre-owned device program offers a budget-friendly solution to customers looking to stretch their dollars.
  

HTC EVO 4G LTE debuts on May 18 for $199.99

And now Sprint makes it officials with the update below being pushed to everyone earlier this morning:

Specialists:All
Customers: All
Effective Date: 5/9/12

What you need to know:

• On 5/18/12, the next EVOlution of the award-winning HTC EVO™ family, EVO™ 4G LTE, debuts for $199.99 (excludes taxes and surcharges).
• EVO 4G LTE focuses on exceptional improvements in camera technology, audio and voice quality on both the network and device.
• HTC EVO 4G LTE is now available for pre-order at www.sprint.com/evo4glte.
• With this launch, Sprint becomes the first U.S. carrier to announce plans for a nationwide HD Voice network beginning in late 2012 as part of Sprint’s Network Vision program.

Multi-media powerhouse:

HTC EVO 4G LTE is a multimedia powerhouse designed to deliver a high-definition experience at 4G LTE speeds. Features include:

• Android™ 4.0, Ice Cream Sandwich
• HTC Sense 4.0
• Beats Audio™
• 4.7-inch HD display
• 1.5GHz dual-core processor
• 2000mAh embedded battery
• Dual-cameras (8-megapixel rear-facing and 1.3-megapixel front-facing) with instant capture capability
• Kickstand built into the smartphone’s refined, slim design

HTC’s Authentic Sound experience:

• EVO 4G LTE is Sprint’s first device with HTC’s Authentic Sound experience integrating Beats By Dr. Dre Audio™.
• The technology enables customers to hear music the way the artist intended with unique audio tuning that delivers thundering bass, soaring midrange and crisp highs.

Mobile photography and video get easier:

• The on-screen photo and video buttons are right next to each other so users can take video and still photos concurrently.
• HTC EVO 4G LTE’s camera has a super-fast start-up time of just 0.7 seconds and auto-focus time of just 0.2 seconds allowing users to easily stay with a moving object or person.

What you can do:

• To learn more about HTC EVO 4G LTE, visit www.sprint.com/evo4glte

HTC EVO 4G LTE: Online and In-Store Pre-Order Device Wait List

Starting 05/07/12, customers can preorder the HTC EVO 4G LTE (APX325CKT) online or use the In-Store Pre-Order Device Wait List (DWL).

• In-Store Pre-Order Device Wait List is scheduled to remain open until national launch.
• DWL could end early if demand exceeds allocated inventory.

How the Device Wait List works:

• Customers visit their nearest company-owned Sprint Retail Store to purchase a $50 Sprint gift card, which adds their name to a waiting list.
• Customers make one $50 Sprint gift card purchase for each device they are reserving.
• Customers will be contacted by the Sprint Store when their device is available for pick-up.
  • An appointment to pick-up the device will be scheduled.
  • If customer misses their scheduled appointment time, customer has until end of the business day on the day of the agreed appointment to pick up their device.
  • Customers who fail to pick up their device on the day of their appointment will be placed on the DWL until another device becomes available for them.
    • These customers will be contacted 3 times before their name is removed from the DWL permanently.
• Sprint gift cards
  • Are non-refundable and do not expire or lose value.
  • Can be used to buy any device or accessory or towards their bill.

What you need to do:

• Answer any basic questions the customer has about the In-Store Pre-Order Device Wait List process.
• Refer customers to acompany-owned Sprint Retail Storeto:
  • Purchase a Sprint Gift Card and add their name to the list.
  • For questions/changes to the appointment time to pick-up their device.
  • For customer reported issues with the Sprint gift card where the dollar amount was not loaded correctly at the time of purchase.

Google Voice & Sprint… 11/08/09

 

At yesterday’s keynote address at the 2009 Open Developer Conference, Steve Elfman gave us some great news and details about how we will allow Sprint users to integrate Google Voice into their Sprint service…. actually the more official wording went more like:

“Sprint is proud to promote access to the new voicemail feature in Google Voice™ to deliver an even richer experience to customers.”

 

Here’s the goodies…

• Google Voice™ – starting 11/8/09, all Sprint price plans will include free conditional (no answer/busy) call forwarding (*73,*74,*28).
  • No action is required on your part, it’s all automatic. Unconditional (immediate) call forwarding (*72) will remain $0.20/minute.
• Simply Everything customers will also begin receiving unconditional call forwarding (immediate) included in their plan beginning late November. More info on this closer to time!

Palm Announces the Palm Pixi – Coming to Sprint in Time for the Holidays!

Palm, today, introduced the Palm® Pixi™ phone for faster, more intuitive and personal communication in a compact and customizable design. With the instinctively useable Palm webOS™ platform, strikingly thin design, a visible full keyboard and fashionable personalization options, Palm Pixi lets you express yourself in amazingly useful ways. It’s scheduled to be available from Sprint in time for the holidays.

• In addition to linking your information from Google™, Facebook and Exchange ActiveSync, Palm Pixi adds Yahoo! and LinkedIn integration to Palm Synergy™ and assembles it all in a single view.
• Complementing the phone’s already rich Facebook integration with the contacts, phone, calendar and photo applications, a new Facebook application will be available with Palm Pixi, so you can easily update your status, see the latest feeds from your friends, and browse your friends’ photo albums.
• The phone’s full QWERTY keyboard puts it all at your fingertips, and the multi-touch screen lets you move back and forth between open applications using natural gestures.
• The unique removable back cover is rubberized, making it scratch-resistant, slip-resistant and durable.

Palm Introduces the Palm Pixi Artist Series

• Palm is introducing the Palm Pixi Artist Series. Designed by some of today’s most unique and compelling artists, these numbered, limited-edition back covers let you change designs to suit your mood. You can see the first collection in the series, as well as information about the artists, at www.palm.com/artistseries .

Check Out Just a Few of the Palm Pixi‘s Exciting Key Features!

• High-speed connectivity (EVDO Rev. A)
• 2.63-inch multi-touch screen with a vibrant 18-bit color 320×400 resolution TFT display
• Gesture area, which enables simple, intuitive gestures for navigation
• Exposed QWERTY keyboard for fast messaging
• High-performance, desktop-class Web browser
• Integrated GPS(7)
• Multimedia options, including pictures, video playback and music, and featuring a 2-megapixel fixed-focus camera with LED flash, and a standard 3.5mm headset jack
• Email, including Exchange ActiveSync (EAS) (for access to corporate Microsoft Exchange servers), as well as personal email support (Google push, Yahoo! push, POP3, IMAP)(9)
• Proximity sensor, which automatically disables the touch screen and turns off the display whenever you put the phone up to your ear
• Light sensor, which dims the display if the ambient light is dark, such as at night or in a movie theater, to reduce power usage
• Accelerometer, which automatically orients Web pages and photos to your perspective
• Sprint services, including Sprint TV® and Sprint Radio, Sprint Navigation, Sprint’s exclusive NFL Mobile Live and NASCAR Sprint Cup Mobile Live

What you need to do:

• The Palm Pixi phone is scheduled to be available from Sprint in time for the holidays.
• Pricing for the phone, as well as the limited-edition Palm Pixi Artist Series covers, will be announced closer to availability.
• Tell customers who would like to register to receive additional information about Palm Pixi and be notified when it‘s available to register at www.palm.com/pixi .

Touch Pro 2 Tutorials & More…

Want to get a feel for the new HTC Touch Pro 2 before it launches on 09/08 ?

• HTC Touch Pro 2 Device Tutorials

Here are some other goodies…

• HTC Touch Pro 2 User Guide
• HTC Touch Pro 2 Sprint Worldwide Guide