Sprint’s Network Vision 2012

Came across this video a few days ago.. it’s an internal explination of the 2012 Network Vision. I know it’s nothing earth shattering, or really all that interesting to most (or maybe it is!), but until we get some new EVO news, I figured I’d give you all a break from hitting the refresh key on all the sites, and give you a video to watch instead, lol.

Sprint Direct Connect Becomes International Push-To-Talk Capable

What you need to know:

• On 4/23, the first phase of Sprint Direct Connect international capabilities launches.
• In this first phase, Sprint Direct Connect customers in the U.S. will be able to make one-to-one push-to-talk (PTT) calls to iDEN PTT customers in Mexico, Brazil, Argentina, Peru and Chile.

Pricing, plans and availability:

• A $10.00 Add-On Plan may be added to the account for unlimited International Direct Connect minutes.
  • The code is INTLSDC10 which is also loaded in the Price Plan Grid under Price Plan Grid > Add-On’s > Direct Connect
• Customers that choose not to add on the $10.00 plan will be charged $.40 / minute.
• The originator of the call is billed for both parties of the call.
  • Example: A one minute call from the US to Brazil applies 2 minutes to the originators bucket of Direct Connect minutes and charges $0.40 without the add-on for billing
• Direct Connect minutes:
  • Billed to the nearest second
  • Plans determine minutes and billing
  • Only the originator of the call is charged usage.
  • The billed Direct Connect call timer is 6 seconds, lapsed time thereafter, any initiator becomes the billed originator.

Why you need to know it:

• International Sprint Direct Connect (CDMA) will not include PTT to Canada or roaming at launch.
• The phone must reside in the US to make the International DC call to an iDEN customers in the NII territories listed above.
• International Sprint Direct Connect is compatible with either Sprint Direct Connect or Direct Connect on Sprint phones.
  • See the Device Search Grid for compatible handsets
• International Sprint Direct Connect is automatically enabled when either a Sprint Direct Connect or Direct Connect on Sprint handset is activated.
  • There are no current systematic or phone restrictions that will limit International Sprint Direct Connect Service.
• Group Connect and TeamDC is not compatible with using this International Direct Connect Service.

What you can do:

• For more information on International Sprint Direct Connect, refer to:
  • International Sprint Direct Connect Matrix (CDMA)
  • Identify International Direct Connect Calling Areas
  • FAQ – Sprint Direct Connect
  • TINC > Telesales/Operations Home > Products & Pricing > Select Product or Service – Sprint Direct Connect

International Roaming Text Messaging Service for CDMA Customers

If you have a GSM/CDMA dual mode phone, you will be able to use it to send and receive text messages while roaming internationally for a low per message charge.

• Customers who have a GSM/CDMA dual mode phone can now send and receive text messages when roaming on an international roaming partners GSM network.
• Charges are: $.50 per sent message and $.05 per incoming message.
• Current text messaging Monthly Recurring Charge (MRC) plan does not include international roaming text messaging usage.

Sprint (CDMA) to Boost (iDEN) Now Possible!

There’s been a lot of talk about the hassle that many customers have faced when attempting to swap from Sprint(CDMA) to Boost(iDEN), despite the fact that Boost is a wholy owned subsidary of Sprint. Sounds like a simple flip of a switch, right? That’s what most people thought, until they tried it and found out the hoops they’ve have to jump through to accomplish it. That’s no longer the case! As of this week, as a last resort save option, Sprint CDMA customers will be able to switch to Boost(iDEN) service.

As of 7/23/09 Account Services will support the CDMA post paid customers who want to move to iDEN Boost – Sprint‘s subsidiary that offers customers pre-paid service. Before 7/23/09, system limitations prevented CDMA post paid customers from migrating to Boost and Sprint risked losing them to competitors who offer pre-paid service.

• In order to switch, you will have to meet the following conditions:
  • Sprint accont must be current. Not in a past due, hotlined, or suspended status.
  • Be aware that the standard ETF will still apply to the Sprint account, if there was one.

Sprint Specialists:

• Verify the following information and before transferring the customer to Account Services.
  • Confirm the account is not in a past due, hotlined, or suspended status. Take a payment to bring the account current or tell the customer they cannot migrate their account to iDEN Boost until it is current.
  • After a payment has been made, remove the hotline or suspension status on the account. Payment must post and suspension or hotline be removed in order to migrate to Boost.
  • Check to see if the subscriber agreement is still in effect. It it is, tell the customer they will be charged an ETF which will appear on their next bill.
  • Transfer the customer to Account Services.