Sprint Direct Connect Now

From the April/Q2 Launch Deck:

Launching mid-May, 2012
Downloadable client expands our CDMA push-to-talk portfolio.
Key Features

• Sprint Direct Connect – 1-to-1 & Group Conversations (up to 20)
• Nextel Direct Connect Interoperability – 1-to-1 Conversations
• Convenient touchscreen controls
• Displays contact image for speaker
• Adhoc Group Calling
• Available on the Samsung Transform Ultra at launch ; expanding to additional non-embedded devices moving forward

Wireless Backup – Keep Your Contacts

DID YOU KNOW… If your phone currently supports Wireless Backup, .and you are switching to a device that does not support Wireless Backup, we will gladly email you a .CSV export of your contacts that are backed up on the Wireless Backup server ! You can then import the csv file into Outlook, or any other contact manager of your choice.

Contact Technical Support if you are in this situation and would find this useful. As always, our goal is for you to always have access to your contact, and to make the transaction between devices as seamless as possible.

Google Voice & Sprint… 11/08/09

 

At yesterday’s keynote address at the 2009 Open Developer Conference, Steve Elfman gave us some great news and details about how we will allow Sprint users to integrate Google Voice into their Sprint service…. actually the more official wording went more like:

“Sprint is proud to promote access to the new voicemail feature in Google Voice™ to deliver an even richer experience to customers.”

 

Here’s the goodies…

• Google Voice™ – starting 11/8/09, all Sprint price plans will include free conditional (no answer/busy) call forwarding (*73,*74,*28).
  • No action is required on your part, it’s all automatic. Unconditional (immediate) call forwarding (*72) will remain $0.20/minute.
• Simply Everything customers will also begin receiving unconditional call forwarding (immediate) included in their plan beginning late November. More info on this closer to time!

HTC Hero At-A-Glance Feature Review

Still undecided about the new HTC Hero? Here’s a quick review of the features, and a ‘What’s in the box’ list, too. Be sure to check the full post link below, as the list was too exhaustive for the main page.

Hardware Features:

• Processor/Chipset: Qualcomm® MSM7600™
• Display: 3.25” HVGA TFT 262K colors and 320 x 480resolution
• Network: Sprint Now Network with Power Vision Rev A
• Bluetooth: Bluetooth® 2.0 with EDR A2DP, AVRCP-Player; HSP; HFP; SDAP
• Form Factor: Smaller Candy bar form factor with integrated antenna, Capacitive Multi-touch screen with virtual keyboard, trackball, Talk Key, End Key, Menu Key, Home Key, Search Key, Back Key and Volume Slider.
• Dimensions: 4.46″ (L) x 2.22″ (W) x 0.54″ (D)
• Weight 4.5 oz (with battery)
• Internal Memory: ROM: 512 MB, RAM: 288 MB DDR SDRAM, microSD™ slot for expandable storage up to 32 GB (includes 2GB microSD card installed)
• Camera: Built-In 5.0 megapixels with…
  • Photo Resolution: 2048×1536, 1600×1200 (UXGA), 1280×960 (SXGA), 640×480 (VGA), 320×240 (QVGA)
  • Video Resolution: 352×288 (CIF), 320×240, 176×144, 128×96
  • Digital Zoom: Up to 4x
• Accelerometer, Digital Compass and light Sensor
• Battery: Removable 1500 mAhr, lithium-ion Battery with Talk time Up to 4.0 Hours continuous talk time
• Headset: HTC ExtMiniUSB and 3.5mm
• Wi-Fi®: IEEE 802.11 b/g: Wi-Fi provides wireless Internet access over distances of up to 300 feet (100 meters).

Wait, there’s MORE! Due to the length of the ‘At-A-Glance’ features of this kick-ass HTC device, click through to the full post to view the Software Features, & ‘What’s in the Box’ sections…

HTC Hero Programming / Activation Walkthrough

Since there’s a lot of both curious and tech-savvy readers here at ISN, below is a preview of what activation/programming will look like on the new HTC Hero (launch is 10/07/09)! Screenshots are directly from the device itself, and show the more technical side of programming/activation – which is generally a quick and easy process.

First-time Activation Programming Steps: Hands Free – OMA/DM

1. If the customer has not powered on the phone, request that they leave the phone Off until advised.

2. Check provisioning by searching the Switch Control Query Tables in CSM:

3. Turn on the phone by pressing and holding the Power button. The power button is located at bottom-right with the device facing you.

4. The device will begin setup.

5. The Device will automatically contact the network and provision the handset.

6. Once complete, the customer will see, Your device has been activated and will be restarted to apply the change.

7. If the device provisions correctly, the customer is returned to the home screen

8. The phone is now ready for use to make voice and data calls.

One Touch Programming Steps: To be used only if First-time Activation Programming fails.

1. If the device fails to provision an Error Code 407 will be displayed. Tap OK.

2. To retrigger OTA. Press the Menu button then Tap Settings to display the Setting options.

3. In Settings, flick up then Tap About Phone.

4. Tap Update Profile

5. You will see a message Device Configuration – “The network is preparing your service…Please wait…” Do not interrupt this process. If the screen goes into sleep mode you may tap the screen to wake up the device. (do not hold down the End key as it will interrupt the process).

6. Once completed the device will return to the Setting Tab. Press the Left Phone Key to make a test call.

Manual Programming Steps: To be used only if Switch Query Tables Shows Complete Error or when Launching the Web browser fails:

• If Hands Free OMA/DM and One Touch were unsuccessful, have the customer perform the following manual programming steps on the phone:

1. Look up the 6-digit Master Subsidy Lock (MSL) code in CSM.
   1. Open the Manual Programming screen in CSM.
   2. From the Profile tab, click Page Options.
   3. Click Manual Device Programming.
   4. Click Master Subsidy Lock tiny button to view MSL code.
2. Press the Left Phone Key to bring up the Dial Pad. Press ## followed by the 6-digit Master Subsidy Lock (MSL) code, followed by an additional #.

1. • Example: ##123456#.
     • The last # entered will not show on the display.
   • The Service Program screen will be displayed, highlighted on View.
   • Important Notes:
     • Handle the MSL with extreme caution.
     • When it must be shared with the customer, refer to it as a six-digit number instead of MSL.

1. Tap Edit Mode.

1. Tap on Mobile Directory Number (MDN) to select it.

1. Tap on Number and using the Virtual keyboard type the 10-digit MDN. Then Tap OK

1. Tap on the MSID to select it.

1. Tap on Number and using the Virtual keyboard type the 10-digit MSID. Then Tap OK

1. With the correct MDN and MSID entered, Press the Menu key and Tap on Commit Modifications.

1. The prompt will appear verifying update. Tap on OK or the device will reset automatically.

All Done – it’s just that easy! Place a test call from the device, and you’re all done.

HTC Hero Launch on October 11

HTC Hero is the first wireless device offering the combination of the open and innovative Android platform with the high-speed connectivity of Sprint’s 3G network, EVDO Rev. A, HTC Hero™ with Google™. Offering a rich mobile Internet experience, the much-anticipated HTC Hero offers synchronization for built-in Google mobile services, including Google Search™, Google Maps™, Gmail™, and YouTube™ as well as access to thousands of applications built on the Android platform.

When?…

• 10/11/09 in all Sprint Retail Channels
• 10/11/09 – Retail partner Best Buy
• Customers can pre register today (9/3/09) at www.sprint.com/hero.

Pricing:

• Suggested Retail Price (SRP) $329.99
• Instant $50
• Mail-in Rebate (MIR) $100
• Net price $179.99 2-year service agreement required

Details:

• HTC Hero is the first U.S. device to feature HTC Sense user interface, an intuitive experience that was built with a guiding philosophy to put people at the center and allows the device to be completely customized to the wants and needs of the user. The device’s seven-panel wide home screen can be populated with customizable widgets that bring information to the surface.
• HTC Hero users can easily create and switch between Scenes to reflect different moments or roles in their lives, such as work, social, travel and play. For example, a work Scene can be easily set up to include stock updates, work email and calendar, a play Scene could have music, weather, and a Twitter feed or a travel Scene could offer instant access to the local time, weather and maps.
• HTC Hero is Sprint’s first wireless phone with an integrated 5.0 MP camera and camcorder. It also offers easy access to personal and business e-mail, instant messaging and text messaging through POP, IMAP, and Exchange Active Sync accounts.
• HTC Hero is a full-featured smartphone with Wi-Fi capability, a 3.2-inch capacitive touch screen with a fingerprint resistant coating, microSD card slot, integrated GPS navigation, and trackball navigation. Additional features include:

Key Features:

• Stereo Bluetooth® 2.0 Wireless technology
• Accelerometer, light sensor and home screen widgets for improved usability
• Multimedia capable with microSD slot (32GB capable, 2GB included)
• Sprint TV with live and on-demand programming
• NFL Mobile Live and NASCAR Sprint Cup Mobile
• Easy access to social networking sites, including Facebook®, Flickr® and Twitter
• Visual voice mail for quick and easy access to specific voice mail messages