BlackBerry 8330, 8130, 8830 Maintenance Release 10/14

Update time! On 10/14, BlackBerry will release a Maintenance Release (MR) for the BlackBerry 8330, 8130, and 8830 handsets. It will post to Sprint.com/downloads on 10/21/09.

• The new software version is 4.5.0.175 bundle 295.
• The BlackBerry 8330, 8130, and 8830 MR fixes the following issues.
  • Display:
    • If the customer received a new email or SMS text message, the Home screen might not have displayed an indication of a new message received.
  • Wireless Network:
    • In some cases, the signal strength indicator (RSSI) might have fluctuated randomly and the customer’s device might have appeared to have a strong connection to the wireless network, followed by a weaker connection.
  • Messaging:
    • Previously, if the customer’s SMS delivery option was set to immediate, their device might not have sent the SMS message immediately as expected
    • If the customer’s were sent multiple MMS messages, they might not have received all of the MMS messages.
  • Phone and Voice Dialing:
    • If the customer received a phone call there might have been a delay in audio routing between the time they answered the call to when the recipient heard their voice.

Hold tight for the update next week, and post your experiences / thoughts when it arrives…

BlackBerry 9630 Tour Maintenance Release 10/13

On 10/13/09, BlackBerry will release a Maintenance Release (MR) for the BlackBerry 9630 Tour. It will post to Sprint.com/downloads on 10/19/09.

The BlackBerry 9630 MR fixes the following issues.

• Display:
  • In some cases, the device might have incorrectly displayed the roaming triangle, even though the customer is on a Home SID.
  • The Home screen might have appeared completely white and might have returned to the expected display by scrolling the trackball.
  • If a customer was on a phone call for an unspecified length, the display screen might have become idle and the counter might not have displayed the duration of the call and rather, the duration of a previous call.
• Camera and Video Camera:
  • In some cases, when the customer tries to take a picture with their device, the camera application might not have opened, even if the customers closes other open applications as instructed by the dialog box.
• Media:
  • In some cases, when the customer tries to play a video on their device, the media player might have displayed as a black screen and the video might not have played.  When returned to the Home screen, the media player might have unexpectedly remained in the foreground.
• Phone and Voice Dialing:
  • The customer might not have been able to select Call Forwarding from the Options menu and might have received an error message advising that this feature was not available

Sanyo 2700 Maintenance Release Available Now

A software update is available Over the Air (OTA) for the Sanyo 2700 starting 10/5/09.

Fixes Provided with this Software Update

• Call Tones are now available
• Text input mode changes without user prompt has been corrected
• Personal calendar has been corrected for recurring events
• 911 audio call no longer interrupted by WAP (Wireless Application Protocol) push or SMS (Short Messaging Service) alert

New Functionality Available with this Software Update:

• This software update adds calendar functionality.  The calendar functionality requires a separate update.
• Customers accessing e-mail after downloading the software update are told of the new update for the e-mail application.
• Customers accessing e-mail before downloading the software update see the following message: A new feature which will allow you access to your online Calendars has been included. In order to take advantage of this exciting new capability, please go to the ‘Main Menu‘ on the device and select ‘Tools->Update Phone->Update Firmware‘ to complete this process.
• If the customer does not perform the device update, they will not be able to access the calendar features included in the e-mail update.

What you need to do:

• When a customer reports an issue with their Instinct s30 device, verify the software version of the phone.
  • Go to Main>Setting>Phone Information>Version.
  • Firmware Version after the update is 1.006SP
• The customer can initiate an update from Main >Setting > General > Update Software.