If you have a GSM/CDMA dual mode phone, you will be able to use it to send and receive text messages while roaming internationally for a low per message charge.
We’ll be having some scheduled maintenance during off-peak hours this weekend, though very minimal in comparison to recent weeks.
During this time, if there are any CDMA Provisioning requests (adds, changes, and deletes) made during this window, they will be delayed up to 4 hours. Continue to submit any requests as usual, and they will be held in queue until the maintenance window closes at 6AM, at which time they will be processed.
Not that it should be any surprise, but with the launch of the new ‘Any Mobile, Anytime’, Account Services no longer offers the Pick 3 or Pick 5 Numbers on Any Network plans for customers that are requesting to leave Sprint®.
If for some reason you still have a Pick 3 or Pick 5 and decide to not go to a new plan that includes Any Mobile, Anytime, then Customer Care can still modify your selected numbers, business as usual.
A new software release, RA6.00.004, is available for Motorola® Debut™ i856 customers. Customers with access to a phone cable to connect to a computer and internet access can download this new software themselves. Customers can also go to an authorized Service and Repair center and have a technician update their phone to this new software version.
Issues that are fixed with the new software:
What you need to do:
DID YOU KNOW… If your phone currently supports Wireless Backup, .and you are switching to a device that does not support Wireless Backup, we will gladly email you a .CSV export of your contacts that are backed up on the Wireless Backup server ! You can then import the csv file into Outlook, or any other contact manager of your choice.
Contact Technical Support if you are in this situation and would find this useful. As always, our goal is for you to always have access to your contact, and to make the transaction between devices as seamless as possible.
A new software release, RB7.01.01, is available for Motorola® Stature™ i9 customers. Customers with access to a phone cable to connect to a computer and internet access can download this new software themselves. Customers can also go to an authorized Service and Repair center and have a technician update their phone to this new software version.
Issues that are fixed with the new software:
What you need to do:
At yesterday’s keynote address at the 2009 Open Developer Conference, Steve Elfman gave us some great news and details about how we will allow Sprint users to integrate Google Voice into their Sprint service…. actually the more official wording went more like:
“Sprint is proud to promote access to the new voicemail feature in Google Voice™ to deliver an even richer experience to customers.”
Here’s the goodies…
Starting this morning, we have released new Preferred Roaming List (PRL) updates that allow customers in select areas to keep their roaming ability. This will mean nothing to 99.99% of you that read the blog, but for those few that do, I know you’ve been waiting on this for a little while now, so here you are.
If you’re lucky enough to have visual voicemail on your device, then there’s an update available that you probably didn’t even know about! It’s a required update/release that came out the 2nd week of September.
You may have been ignoring the prompts, or maybe you weren’t sure what they were.. but go ahead, and click upgrade on your device. In fact, you will be required to upgrade in order to continue receiving visual voicemail in the near future. In the coming weeks, if you have not updated it, you will only receive a notification that a message was received, however the message itself will never appear on your device. This means you would not receive your actual messages, so PLEASE ACCEPT THE UPGRADE AS SOON AS POSSIBLE!
Just over 20% of our visual voicemail subscribers have completed the upgrade on their device. There is no risk involved, and it only takes a couple of minutes, so why not go ahead and do it now? If you’re setting up your visual voicemail, you should encounter the following prompt: “An upgrade is now available” – simply choose upgrade.
You can also get there on your own accord through the Voicemail icon > Menu > Settings > Check for Upgrade.
If you encounter a message stating “Install Blocked: For security, your phone is set to block installations of applications not sourced in Android Market”, follow these steps:
1.Click ‘Settings’
2.Check the ‘Unknown Sources’ box, and OK on the ‘Attention’ pop-up
3.Press the back hardkey to return to the Visual Voicemail Inbox
4.Choose Menu > Settings > Check for Upgrade, & click ‘Upgrade’
5.Once it’s found, choose ‘OK’, then ‘Install’, then ‘Done’
To verify the upgrade was successful, or that you have already completed the upgrade on your device, select the Voicemail icon on your device, and repeat step 4 above. If you have already completed the upgrade, you will receive a message stating: “No upgrade is available at this time”.
Tomorrow, 10/25 – 4G WiMAX will launch in the Philadelphia, PA market! and then….
On 11/1/09, 4G WiMAX launches in these new Texas markets: Dallas-Fort Worth, North Carolina markets – Charlotte, Raleigh and Greensboro.
How 3G Compares to WiMAX (4G):
| Feature | 4G (WiMAX Broadband) | 3G Service (CDMA Broadband) |
| Speed | Average download: 3-6 Mbps | Average download: 0.5-1.4 Mbps |
| Technology | WiMAX Standard – Network built for mobile broadband wireless data that is IP centric | CDMA Standard – Cellular voice network based on CDMA technology with added on data features |
| Reliability | Built into the 4G network based on Sprint’s heritage and experience in providing highly reliable networks | Integrated into Sprint’s 3G network |
| Security | WiMAX 802.16e includes the use of X.509 security certificates for both the devices and the network. Provides greater security by preventing fraudulent devices from entering the network. Helps users validate they are receiving a valid network operator signal. | Sprint Mobile Broadband uses secure CDMA technology. |
| Cap | No data cap | 5 Gigabyte data cap |
| Download Times (based on peak speeds) | 10MB Photo – .8 Seconds 250 MB Movie – 21 Seconds | 10MB Photo – 3.3 Seconds 250 MB Movie – 83 Seconds |
| Enables | * Video Chat * IP TV * Cloud Computing * Synchronization * Digital Storage * User Generated Media Content * High Definition * Full Length Video * Hard Drive Synchronization * HULU * Online Interactive Gaming – Halo | * Instant Messaging * Audio Conference * Desktop Applications Windows * E-mail * User Generated Media Content * Standard Definition * Short Video Clips * File Synchronization * You Tube * Online Static Gaming – Sudoku, Chess |
WiMAX requirements:
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